Effective Date: January 14, 2026
At Housmata, your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our platform and services.
By using Housmata, you agree to the practices described in this policy.
1Information We Collect
We collect the following types of information:
a. Personal Information
b. Property and Usage Information
2How We Use Your Information
We use the information collected for the following purposes:
- To provide and manage your access to the Housmata platform
- To verify your identity via our KYC partner, Zeeh Africa
- To process payments securely using Anchor
- To communicate updates, respond to inquiries, and provide customer support
- To connect landlords, tenants, artisans, and associates
- To improve user experience and tailor recommendations
- To comply with legal and regulatory obligations
3Sharing Your Information
We do not sell your personal data.
However, we may share information:
- With Zeeh Africa for identity verification (NIN KYC)
- With Anchor for payment processing
- With our vetted associates, only as needed to help manage property listings or showings
- With law enforcement or authorities where legally required
- In cases of business transfers, such as mergers or acquisitions
4Data Protection and Security
We implement industry-standard security measures to protect your data. This includes encryption, firewalls, and secure access control.
Sensitive data like payment details and NIN are processed and stored securely via our verified third-party providers.
5Your Rights
You have the right to:
To exercise these rights, please contact us at hello@housmata.com.
Right to Account Deletion
You have the right to request deletion of your account and personal data at any time. We provide an easy-to-use account deletion feature that allows you to:
- Permanently delete your account and associated personal information
- Remove all uploaded documents, images, and files
- Delete your messages and conversation history
- Have a 30-day grace period to recover your account if you change your mind
How to Delete Your Account:
- Log in to your account
- Go to Profile → Account Management (or Settings tab)
- Click "Delete Account" in the Danger Zone section
- Follow the confirmation steps
Alternatively, visit our Account Deletion page for detailed instructions.
Data Retention After Deletion: Certain data will be retained for legal compliance:
- Transaction records (anonymized, retained for 7 years as required by law)
- Contract history (anonymized, for legal compliance)
- Audit logs (anonymized, for security purposes)
All retained data is fully anonymized and cannot be linked back to your identity.
For immediate deletion requests or questions, contact privacy@housmata.com
6Cookies and Tracking
We use cookies and similar technologies to improve performance, understand user behavior, and personalize content. You can control cookie settings in your browser.
7Data Retention
We retain your information for as long as your account is active, or as necessary to comply with legal obligations and resolve disputes.
8Governing Law
This Privacy Policy is governed by the laws of the Federal Republic of Nigeria. Any disputes will be resolved under the jurisdiction of the state where the property involved is located.
9Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be communicated via email or platform notifications.
10Contact Us
For any questions or concerns regarding your privacy, please contact:
Phone
+234 911 010 8696Address
10b, Ladoke Akintola avenue, Bodija, Ibadan, Oyo State.
© 2026 Housmata Technologies. All rights reserved.